Experience and education

Core competencies

IT support and incident resolution
Technical supportIncident diagnosisTroubleshootingUser assistanceIssue tracking
Hardware maintenance
Hardware setupPreventive maintenanceComponent replacementWorkstation preparationDevice checks
Systems and network fundamentals
SMR trainingLocal networksSystem administration basicsNetwork servicesTechnical diagnostics
Inventory and technical organization
Equipment inventoryAsset controlTechnical recordsResource organizationOperational support
Communication and teamwork
Staff supportService mindsetClear communicationCoordination with teamsResponsibility
Ongoing technical growth
ASIR studiesHands-on learningAdaptabilityTechnical autonomyContinuous improvement

Academic and professional path

2025 - Present
Higher Vocational Training in Network Systems Administration (ASIR)
Current studies
On-site
Started ASIR in 2025 and currently continuing training in systems administration, network infrastructure, and technical operations.
2025
Technical Assistant - IT Department (Erasmus internship)
PUP Rybnik (Poland)
On-site
Participated in an Erasmus internship supporting equipment inventory management and providing general technical assistance in the IT department.
2024 - 2025
IT Technician Trainee
Institut Joaquim Ruyra (Blanes)
On-site
Completed internship focused on hardware maintenance and IT support for staff, resolving technical issues and assisting with daily incidents.
2023 - 2025
Intermediate Vocational Training in Microcomputer Systems and Networks (SMR)
Institut Sa Palomera (Blanes)
On-site
Completed SMR studies with practical training in computer systems, networking, technical support, and day-to-day IT operations.